The room we were in was extremely clean with a spa bath, the bathroom was great; the food was good, and the location was wonderful.

Reasonably clean and high quality place and the breakfast was amazing. The staff were ever so helpful and competent and the facilities were very pleasant.

Some of the staff were not very friendly.

The location was AMAZING in that area for that particular day. Staff were accommodating, room was well-organised with a hot tub.

Recently refurbished units; Pet-friendly accommodations on the second floor; Great and convenient location, only 20 km away from the airport.

The parking lots in front of the hotel were freshly tarred and not usable for a few days.

Loved Ottawa, the hotel was fully equipped and quiet closer to airport. Our room was pet-friendly and large with a fireplace. The staff was really good, as for 3-stars property. Our accommodation was set in a central location close to downtown Ottawa or the Canadian Tire Centre, the restaurant on site, and Kanata and the downtown core.

The bed in our room was too big.

Great location with plenty of restaurants and eateries nearby 🍽️.

the staff were very friendly and helpful and the room was clean and the pool was clean.

We were sent to our rooms before they were completely cleaned. We were a bit early arriving. The hot tub was out of commission.

Breakfast at the High Five is great. Also the location of the hotel is very good. The rooms are clean and also the pool is always clean. It's very quiet during the night.

However, the reception staff was not very attentive and motivated. We've been to this hotel before but then they were even friendlier and more posed.

Cozy queen room with a fireplace and a relaxing whirlpool tub. Great location, surrounded by restaurants and places to eat nearby. 🍽️

The girl at the front desk was very friendly and helpful. She was very busy when we arrived. She handled it all professionally and made each of us feel welcome.

The pool/hot tub area could use an upgrade.

Beds were comfy and very friendly staff.

Upon check in, they also presuthorize an additional 20% of room price for incidentals...it takes a few days to get that back onto your credit card depending on the company. If you are planning a trip, with multiple stays, those 20% can eat into your budget.

The rooms here are recently renovated and super clean, with nice bathrooms. Some even have Jacuzzi tubs and a cozy fireplace – talk about a relaxing stay! This place is in a great spot, close to the Canadian Tire Centre and the airport 🏨.

I found the cleaning staff very friendly and helpful.

Disappointed that the hot tub wasn't working, Wifi was hit and miss, and found the front desk people weren't overly friendly.

The room was good.

There was no free breakfast and no shuttle to the airport.